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Choose the support channel that works best for you.

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Community Support

Join the NimbleBrain Discord

Get help from the NimbleBrain team and community members. Ask questions, share feedback, and connect with other users.
 Our Discord community is actively monitored by the NimbleBrain team and is the fastest way to get help from both our team and other users.

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Email Support

For account issues, billing questions, or private support inquiries, email us directly:

[email protected]

Send us an email and we’ll get back to you.
 Support hours: Monday through Friday (business days) First response SLA: Within 24 hours on business days When emailing, please include:
  • Your workspace name or account email
  • A description of the issue or question
  • Any relevant error messages or screenshots
  • Steps to reproduce (for bugs)

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Knowledge Base

Browse our documentation to find answers:

Studio Docs

Guides for the web platform, connections, playbooks, and Nira

Developer Docs

SDK reference, API docs, and MCP integrations

Self-Hosted Docs

Runtime installation, architecture, and CLI reference

Troubleshooting

Common issues and debugging guides

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Report a Bug

For bugs in the CLI or open-source Runtime, file an issue on GitHub:

CLI Issues

Report ntcli bugs or feature requests

Runtime Issues

Report NimbleTools Runtime issues
For Studio bugs, email [email protected] or report in our Discord community.